Habit PartySupport
We're a small family company and we read every message. Most replies go out within two business days.
Email us
support@chorecoach.com
I forgot my PIN
Grown-ups: on the PIN pad, tap “Forgot PIN?”, sign in with your account email and password, then choose a new PIN. Kids: ask a grown-up to reset it in Settings.
How do I add or remove a family member?
A grown-up opens Settings › Family. You can add someone with their name and age, or remove them.
How do I connect with a friend family?
Open Friends and share your 6-character family code. When they enter it, you'll see each other's progress and can send stickers. This needs Family Party.
How do I cancel my subscription?
On your iPhone or iPad, open Settings › your name › Subscriptions › Habit Party, then tap Cancel. You keep Family Party until the end of the period you paid for.
How do I delete my account and data?
A grown-up can open Settings › Account › Delete account in the app. This permanently deletes your family's data from our servers. You can also email us and we'll do it for you.
Something isn't working
Email us with your device (for example “iPad, iOS 26”), what you tapped, and a screenshot if you can. We'll take a look.